Tell us what happened and we will help you get the claim started with your insurance company. For anything urgent, call 561-467-6266.
First steps
- Make sure everyone is safe, and call emergency services if you need to
- Take reasonable steps to prevent further damage and keep your receipts
- Photograph or video the damage before cleanup where it is safe to do so
- Keep damaged items until the insurance company says you may discard them
Then
- Contact us, and contact your insurance company directly. The claim phone number is on your policy documents and ID card
- Write down names, dates and reference numbers
- Ask us before you sign any repair contract that transfers your rights under the claim
Timing
Policies and Florida law set deadlines for reporting property claims, so report promptly. Telling us does not replace reporting to your insurance company.
General information only. Actual coverage depends on your policy, and coverage is not in force until confirmed in writing by the agency.